We would like to take this opportunity to thank you for your continued support.
We would like to inform you of the year-end and New Year holidays for our online store and sacai direct stores.
■Shipment of Online Store Orders
Holiday period: December 28, 2024 (Sat.) - January 5, 2025 (Sun.)
- Orders received by December 26th will be shipped by the end of the year.
- Orders received on or after December 27 will be shipped sequentially from January 6, 2025.
- After the holiday, there may be a delay in shipping orders if we have many orders.
- Please note that due to the situation of the delivery carrier, your order may be delayed.
■For any inquiries regarding our Online Store and Products
Holiday period: December 31, 2024 (Tue.) - January 2 , 2025 (Thu.)
- Any inquiries received via customer service during business hours on December 30 (by 6:00 p.m.) will be responded to within the year.
- Inquiries received after 6:00 p.m. on December 31 will be sequentially replied from January 3.
■Holiday Season Operating Hours Of Our Direct Stores
- sacai Aoyama: Closed Dec 31 (Tue)–Jan 2 (Thu). Normal hours resume Jan 3 (Fri).
- sacai DSMG: Dec 30 (Mon) 11:00–18:00. Closed Dec 31 (Tue)–Jan 1 (Wed, public holiday). Normal hours resume Jan 2 (Thu).
- sacai Ginza Mitsukoshi: Dec 31 (Tue) 10:00–18:00. Closed Jan 1 (Wed, public holiday). Jan 2 (Thu) 10:00–18:00. Normal hours resume Jan 3 (Fri).
- sacai Isetan: Dec 31 (Tue) 10:00–17:00. Closed Jan 1 (Wed, public holiday). Jan 2 (Thu) 10:00–18:00. Normal hours resume Jan 3 (Fri).
- sacai Isetan MENS: Dec 31 (Tue) 10:00–17:00. Closed Jan 1 (Wed, public holiday). Jan 2 (Thu) 10:00–18:00. Normal hours resume Jan 3 (Fri).
- sacai Hankyu Umeda: Dec 31 (Tue) 10:00–18:00. Closed Jan 1 (Wed, public holiday)–Jan 2 (Thu). Jan 3 (Fri) 9:30–19:00. Normal hours resume Jan 4 (Sat).
- sacai Hankyu MENS Tokyo: Dec 31 (Tue) 11:00–17:00. Closed Jan 1 (Wed, public holiday)–Jan 2 (Thu). Jan 3 (Fri)–Jan 4 (Sat) 11:00–20:00. Normal hours resume Jan 5 (Sun).
- sacai Shibuya Scramble Square: Dec 31 (Tue) 10:00–18:00. Closed Jan 1 (Wed, public holiday). Jan 2 (Thu)–Jan 3 (Fri) 10:00–20:00. Normal hours resume Jan 4 (Sat).
- sacai Nagoya Mitsukoshi: Dec 31 (Tue) 10:00–18:00. Closed Jan 1 (Wed, public holiday). Jan 2 (Thu) 9:30–18:00. Normal hours resume Jan 3 (Fri).
- sacai Shinsaibashi PARCO: Dec 31 (Tue) 10:00–18:00. Closed Jan 1 (Wed, public holiday). Normal hours resume Jan 2 (Thu).
*Please note that operating hours may change depending on circumstances. For the latest information, we recommend contacting each store directly.
We sincerely appreciate your understanding and cooperation. Thank you.